We at Kanebridge see signs that indicate a strong economic recovery is underway in our nation. Demand for our fasteners has been extremely strong since January but has surged to unprecedented levels in recent weeks. Our Purchasing and Receiving Departments have responded to keep our service levels high, so our inventory is accessible to you our distributors. Our Customer Service Representatives remain available from 7:30AM – 8PM Eastern to provide whatever assistance you need.
We have also determined that we must revise our same-day shipping guarantee from 5PM to 3PM for all three of our branches. Orders placed by 3PM Eastern from our Oakland NJ branch will ship same day. Orders placed by 3PM Central from our Elgin IL facility and orders placed by 3PM Pacific time from our Bell CA branch will also ship the same day.
We expect this change will be temporary. However, we know our distributors rely on Kanebridge to deliver on its promises so that you can assure your customers of the same. We value this confidence you have in Kanebridge.
We will continue to evaluate this trend and respond promptly to deliver the level of service that you have come to expect from us.